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Refund Policy The SkillPedia.AI is solely owned by Alliance Softech Pvt Ltd. At SkillPedia (www.skillpedia.ai), we strive to provide exceptional value to our users through our generative AI-powered services. However, if you're not satisfied with your experience, we offer a refund policy as follows:

Eligibility

Our Refund Policy applies to all paid transactions on the website, including subscription plans and one-time purchases.

Refund Process

  1. Request for Refund: If you wish to request a refund, please contact our support team at feedback@skillpedia.ai with your order number, reason for requesting a refund, and any relevant details.
  2. Review and Approval: Our support team will review your request and respond within 3-5 business days. We may ask additional questions or require further information to process your request.
  3. Refund Amount: The amount of the refund will be determined based on the specific circumstances of each case.

Refund Types

  1. Full Refund: In some cases, we may offer a full refund if you're not satisfied with our services and have used them for less than 30 days.
  2. Partial Refund: If you've used our services for more than 30 days or are requesting a refund due to unforeseen circumstances, we may offer a partial refund.

Refund Timing

  1. Processing Time: Refunds will be processed within 5-7 business days after approval of your request.
  2. Payment Method: Refunds will be issued in the same payment method used for the original transaction (e.g., credit card or PayPal).

Exceptions

Our Refund Policy does not apply to:

  1. Free Trials: Free trials are non-refundable, as they provide a limited opportunity to experience our services.
  2. Custom Services: Custom services, such as bespoke AI models or consulting, may have specific refund terms and conditions that will be discussed separately.

Changes to This Policy

We reserve the right to update this Refund Policy as necessary. Any changes will be reflected on this page and effective upon posting.

By using SkillPedia's website, you acknowledge that you have read, understood, and agree to the terms outlined in our Refund Policy.